• MyInternetAlert
    Monitoring your internet connection  24/7
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    Welcome!

    MyInternetAlert.com is a new service that will alert you, via a text message in seconds, when you lose router connectivity. Knowing when you lose connectivity enables you to spend your time wisely and know the problem is your provider rather than you. The landing page is a map of all participating users and their connectivity status. As more users join, ISP reliability data analytics will be made available.

    How it works

    My Internet Alert uses a RaspberryPi (Pi) with an SD card which is connected to your router through an ethernet cable. (The simple set up instructions can be found here.)

    Once the Pi is powered up and connected to the router:
     
    1. It registers with the cloud server, associating it's unique serial number with your home's unique IP address
    2. Obtains the latest configuration information
    3. Retrieves and applies the latest code revisions
    4. Begins pinging the cloud server regularly.

    If you're interested in monitoring your internet connection, it's pretty easy...

    You just need a small raspberry pi computer, a way to power it, a small memory card, and an ethernet cable to attach your Pi to your router.
    All the instructions are on the start page.
     
     

    Privacy

    We take privacy seriously and protect it as carefully as you do. While others say they don't sell your data, we do our best to collect as little PID data as possible. We publish alerts to you about your connectivity status and make aggregate ISP reliability data available on the website.
     
    The Free tier needs only a street address to show your status on the map. Note, we randomize locations of all addresses slightly so your exact location will not appear on the map.
     
    A phone number is needed if you subscribe to text alerts.
     
    An email is requested (but not required) in case we need to inform you of system maintenance or other important issues.
     
    There is currently no need for a username or password. User authentication is based on your external IP address identified when your tag registers with MyInternetAlert. This means your device needs to be on the network to make any account changes. We are anticipating a future upgrade to enable account access for those users behind a VPN, requiring a separate login mechanism
     
     

    Security

    Security of the MyInternetAlert system is comprised of three parts; the in-home tag, the cloud servers and communication between the tag and cloud servers

    Cloud servers:

    Hackers commonly attempt to break in through service vulnerabilities or weak administrative login passwords. Our cloud servers expose very few services to the world and automatically install all security updates for services.
     
    Administrative login to the cloud servers utilizes only public key encryption (ed25519). Passwords are not allowed
     
    Additionally, MyInternetAlert uses a dynamic firewall which detects the first attack attempt and blocks further attempts of any kind from that ip address.

    Tag:

    The in-home/in-office tag initiates all communication between your tag and our cloud servers. MyInternetAlert administrators do not have access to the tag except to allow it to pull new configuration and software upgrades. The tag has access to your network like any other device on network (printers, phones, consoles, TV).
     
    All the code on your tag is open source and the MyInternetAlert specific code is available to view on the website.

    Communication:

    When an update is ready, it is downloaded by the in-home tag through a secure (HTTPS) connection with the MyInternetAlert cloud servers. This ensures you receive genuine MyInternetAlert updates.
     
    On occasion, issues have arisen which require debugging the tag remotely. We will modify the configuration for your tag to enable log files from the tag to be pushed to the MyInternetAlert cloud server for review and debugging. This upload also occurs over a secure (HTTPS) connection. These files do not contain any PII, passwords, SSID, or other non-MyInternetAlert information.

    We are happy to respond to any questions you may have on this topic